Is there a good app for store boarding passes and tickets?
Prime Gap: 20 apps already serve this, and 102 data points mined from real user reviews across 2 sources show where they fall short. Heavily used and done badly — the most disruptable kind of gap.
Data refreshed September 28, 2026 · scores recompute weekly as new reviews are mined, so re-check before you build.
What users complain about
The most common complaints behind apps that try to store boarding passes and tickets, mined and clustered from real reviews:
| Complaint area | Type | Mentions | What a user said |
|---|---|---|---|
| app required for boarding pass | ux | 13 | Absolutely absurd that I have to download an app to get my mobile boarding pass |
| app required for wallet boarding pass | other | 2 | you are forced to download this app in order to add boarding pass to digital wallet |
| no Apple Wallet boarding pass support | missing-feature | 2 | this app no longer supports adding boarding passes to the wallet app |
| boarding pass won't load | bug | 2 | can’t load boarding pass |
| bulk add boarding passes to wallet | missing-feature | 1 | Need to add an ability to add all boarding passes to Apple Wallet at one time |
| printed boarding pass at terminal | missing-feature | 1 | can no longer get a boarding pass printed in our terminal in Houston |
| app-only boarding pass access | ux | 1 | I shouldn't have to download an app to get my boarding pass |
| multiple boarding passes support | missing-feature | 1 | impossible to have multiple boarding passes on your phone after an upgrade |
| no bulk add boarding passes to wallet | missing-feature | 1 | button to ADD ALL boarding passes to your apple wallet at once rather than having to click on each one separately |
| hard to locate boarding pass | ux | 1 | Keep going in circles just trying to locate Boarding Pass |
| ticket purchase onboarding | ux | 1 | It was a bit challenging to buy tickets and sign up for the movie club |
| boarding passes difficult to locate | ux | 1 | Difficult to find boarding passes. Had to go to check-in several times to get all the passes. |
Apps that already serve this
| App | Rating | Ratings | Price |
|---|---|---|---|
| Pass2U Wallet - Add store card | 4.2 | 2,892 | Free |
| Walletsmith: Wallet Pass Maker | 4.2 | 69 | Free |
| Greyhound: Buy Bus Tickets | 4.8 | 237,000 | Free |
| Omio: Book Train, Bus & Flight | 4.9 | 79,542 | Free |
| My Epic: Skiing & Snowboarding | 4.6 | 98,907 | Free |
| Ticketmaster－Buy, Sell Tickets | 4.8 | 4,194,122 | Free |
| AXS Tickets | 4.6 | 526,432 | Free |
| FlixBus: Book Bus Tickets | 4.8 | 93,137 | Free |
Should you build it?
Heavily used and done badly — the most disruptable kind of gap. Opportunity here scores 87 out of 100 — a function of demand, how crowded the field is, and how badly the existing apps perform. Use the live map to compare it against adjacent tasks.
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